At Lightwing Travel, we are committed to safeguarding your privacy and ensuring a secure online experience. This Privacy Statement outlines how we collect, use, and protect your personal information when you visit our website, book services, or interact with us.

We may collect the following types of personal information when you interact with Lightwing Travel:

• Personal Identification Information: Name, email address, phone number, payment details, and travel preferences.
• Booking and Transaction Information: Travel details (such as flight bookings, accommodation preferences, etc.), payment history, and associated records.
• Technical Data: IP address, browser type, device information, and usage data, collected via cookies and other tracking technologies.

We use your personal data for the following purposes:

• To Provide Services: To process bookings, manage travel plans, and communicate essential details about your travel.
• Customer Support: To assist with inquiries, resolve issues, and improve our customer service experience.
• Marketing and Communication: To send promotional offers, newsletters, or updates related to your bookings or our services, with your consent.
• Website Improvement: To enhance the functionality and user experience of our website.

We respect your privacy and will not share your personal information with third parties, except in the following circumstances:

• With Service Providers: To facilitate travel services (e.g., airlines, hotels, or car rental agencies) that require your data to fulfill their services.
• Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Lightwing Travel, our customers, or others.

Our website uses cookies and similar technologies to collect information about your browsing activities. This helps us improve our website and provide you with a better user experience. You can control cookie settings through your browser preferences.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no data transmission over the internet can be guaranteed 100% secure.

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections or updates to your information.
• Request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-out of receiving marketing communications at any time.

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

We may update this Privacy Statement from time to time. Any changes will be posted on this page, and the effective date of the updated statement will be indicated.

If you have any questions or concerns about our Privacy Statement or your personal data, please contact us at:

Lightwing Travel Email: [Colin@lightwingtravel.co.uk]
Phone: +44 1642 655167
Address: 16 Clarence Road Eaglescliffe, Stockton on Tees, North Yorkshire TS16 0DE 

Your privacy is important to us, and we are here to ensure your travel experience is secure and enjoyable.